TABLE OF CONTENTS

Module 1: Personality & Attitudes

CONCEPTS (animated presentation)
Sources of Personality Differences
"Big Five" Personality Factors
The Three Components of Attitude
Job-Related Attitudes
TERMS (crossword puzzles)
Sources of Personality Differences
Integrated Activity
EXERCISES
"Big Five" Personality Factors (drag-drop)
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning How Attitudes Affect Work (The Three Components of Attitudes)

Module 2: Perception & Attribution

CONCEPTS (animated presentation)
Social (Person) Perception
Perceptual Barriers (Errors)
Internal/External Attributions
Attribution Biases
TERMS (crossword puzzles)
Social (Person) Perception
Integrated Activity
EXERCISES
Internal/External Attributions (matching)
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning About Perceptual Barriers (Perceptual Barriers (Errors))

Module 3: Learning

CONCEPTS (animated presentation)
Operant Conditioning Process
Strategies of Reinforcement
Reinforcement Schedules
Bandura's Social Learning Theory
TERMS (crossword puzzles)
Reinforcement Schedules
Integrated Activity
EXERCISES
Operant Conditioning Process (drag and drop)
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning Strategies of Reinforcement (Strategies of Reinforcement)

Module 4: Motivation

CONCEPTS (animated presentation)
How Needs Motivate (Drive Theory)
Maslow's Needs Hierarchy
Herzberg's Two-Factor Theory
Expectancy Model
TERMS (crossword puzzles)
Herzberg's Two-Factor Theory
Integrated Activity
EXERCISES
Maslow's Needs Hierarchy (matching)
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning to Motivate (Expectancy Model)

Module 5: Stress

CONCEPTS (animated presentation)
The Stress Response
Sources of Stress
Consequences of Stress
Managing Stress
TERMS (crossword puzzles)
Sources of Stress
Integrated Activity
EXERCISES
The Stress Response (matching)
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning to Manage Stress (Managing Stress)

Module 6: Communication

CONCEPTS (animated presentation)
Communication Process
Channels of Communication
Barriers of Communication
Information Technology
TERMS (crossword puzzles)
Communication Process
Integrated Activity
EXERCISES
Channels of Communication (drag-drop)
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning to Communicate (Barriers to Communication)

Module 7: Decision Making

CONCEPTS (animated presentation)
Decision-Making Process
Group Decision Making
Creativity in Decision Making
Decision-Making Conditions
TERMS (crossword puzzle)
Group Decision Making
Integrated Activity
EXERCISES
Decision-Making Process (drag-drop_
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning to be Creative (Creativity in Decision Making)

Module 8: Power & Politics

CONCEPTS (animated presentation)
Organizational Sources of Power
Effective Influence Tactics
Managing Political Behavior
Sharing Power
TERMS (crossword puzzles)
Organizational Sources of Power
Integrated Activity
EXERCISES
Effective Influence Tactics
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning to Manage Office Politics (Managing Political Behavior)

Module 9: Leadership

CONCEPTS (animated presentation)
Power
Contingency Leadership
Situational Leadership
Transformational Leadership
TERMS (crossword puzzles)
Contingency Leadership
Integrated Activity
EXERCISES
Power (matching)
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning to Lead (Situational Leadership)

Module 10: Teams

CONCEPTS (animated presentation)
Types of Teams
Stages of Development
Team Cohesiveness
Social Loafing
TERMS (crossword puzzles)
Stages of Development
Integrated Activity
EXERCISES
Types of Teams (matching)
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning to Work as a Team (Team Cohesiveness)

Module 11: Conflict & Negotiation

CONCEPTS (animated presentation)
Causes of Conflict
Role Conflict
Conflict Management Styles
Negotiation
TERMS (crossword puzzles)
Causes of Conflict
Integrated Activity
EXERCISES
Role Conflict (matching)
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning to Manage Conflict (Conflict Management Styles)

Module 12: Organizational Design

CONCEPTS (animated presentation)
Principles of Coordination
Departmentalization
Delegation
Centralization/Decentralization
TERMS (crossword puzzles)
Principles of Coordination
Integrated Activity
EXERCISES
Departmentalization (drag-drop)
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning to Delegate (Delegation)

Module 13: Innovation & Change

CONCEPTS (animated presentation)
Managing Change
Resistance to Change
Overcoming Resistance
Fostering Innovation
TERMS (crossword puzzles)
Overcoming Resistance
Integrated Activity
EXERCISES
Fostering Innovation (matching)
Integrated Application (photo-supported case)
SCENARIO (animated case)
Learning Why Employees Resist Change (Resistance to Change)